Comments on: iTunes & AVG = small.BOG?

By: Ian Houghton

Ian Houghton — Sun, 26 Jul 2009 03:52:06 +0000

Hi Ash, does your XP user account have administrative permissions? Are all the files you’re trying to restore iTunes related?

By: Ash Richards

Ash Richards — Sat, 25 Jul 2009 18:45:31 +0000

when i try to restore files in the virus vault it tells me access was denied or else the program just stops responding… any tips?

By: Ian Houghton

Ian Houghton — Sat, 25 Jul 2009 18:16:56 +0000

Glad I could help Steve!

By: Steve

Steve — Sat, 25 Jul 2009 05:16:59 +0000

I cant tell you how releived I was to stumble upon this site. I have recently bought an IPHONE and this morning my ITUNES went bye bye (AVG updated last night) and I have been tearing my hair out since. This has put my mind at ease finally as I was cursing the day I downloaded ITUNES as I have always avoided it in the past. The IPHONE is just so damn good I had to have one and that meant DL ITUNES. Good pick up guys.

By: Ian Houghton

Ian Houghton — Sat, 25 Jul 2009 04:03:27 +0000

No worries! Looks like AVG have fixed the situation, I just updated manually and got two new files, and iTunes is opening as normal.

By: deep_nature

deep_nature — Sat, 25 Jul 2009 03:54:35 +0000

Well done. Thanx for clarifying the situation and putting out the fires. False positives are common occurences so users of anti-virus software should realize that there is no reason to panic or take otherwise drastic action.